Customer Service Representative (WFH)

  • LocationBalanga, Bataan, Philippines
  • Job typeFull time

RESPONSIBILITIES:

Your job is to service customers on a variety of topics, which can include, but not limited to,

  • Providing account transactions details, placing investigations or on-line navigation assistance as well as to perform the following:
  • Work in a fast-paced and high volume service center self-managing call efficiencies
  • Promptly resolve client inquiries and escalate as need
  • Attentively service customer needs and concerns while being empathetic 
  • Maximizing opportunity to build rapport with the customer
  • Show willingness to address the expressed and unexpressed needs of the client helping to build customer loyalty.
  • Utilize tools and resources appropriately to efficiently resolve customer inquiries
  • Present strong problem solving and decision-making skillsBe organized and detail oriented with the capability to multi task

JOIN US NOW AND ENJOY THE FOLLOWING BENEFITS:

  • Competitive Compensation Package with Monthly Performance Incentives
  • Non-Taxable Allowance
  • HMO and Dental Coverage from Day 1 of Employment
  • Annual Salary Appraisal
  • Life Insurance coverage
  • Continuous Education Assistance and Skills Enhancement through Training & Personal Development Programs
  • Work-life balance
  • Exciting and Encouraging Work Environment 

QUALIFICATIONS:

  • Atleast HS Graduate
  • Good English communication skills
  • Have the ability to multi-task and adapt to any situation
  • With or without call center experience
  • Experience in banking and credit card industry preferred
  • Full-Time position(s) available. 
  • Must be capable to work from home & to work in Balanga, Bataan after lockdown is lifted

APPLY NOW and complete the process via FB messenger  

Disclaimer

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