Customer Service Representative (Healthcare Account)

  • LocationQuezon City, Philippines
  • Job typeFull time

Be Part of Our GROWING TEAM and experience a company that VALUES its EMPLOYEES! Provide top notch Customer Service Experience to their existing Clients.

RESPONSIBILITIES:

Your job is to service customers on a variety
of topics, which can include, but not limited to,

· Providing account transactions details, placing investigations or on-line navigation assistance as well as to perform the following:

· Work in a fast-paced and high volume service center self-managing call efficiencies

· Promptly resolve client inquiries and escalate as need

· Attentively service customer needs and concerns while being empathetic

· Maximizing opportunity to build rapport with the customer

· Show willingness to address the expressed and unexpressed needs of the client helping to build customer loyalty.

· Utilize tools and resources appropriately to efficiently resolve customer inquiries

· Present strong problem solving and decision-making skills

· Be organized and detail oriented with the capability to multi task

JOIN US NOW AND ENJOY THE FOLLOWING BENEFITS:

· Competitive Compensation Package with Monthly
Performance Incentives

· Meal and Other Allowance

· HMO and Dental Coverage from Day 1 of Employment

· Continuous Education Assistance and Skills Enhancement through Training & Personal Development Programs

· Exciting and Encouraging Work Environment

QUALIFICATIONS:

Have completed at least 2nd year in College with no back subjects , no BPO Experience required

✔ Excellent communication skills

✔ Full time position(s) available.

APPLY NOW and complete the process via FB messenger

Disclaimer

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