Responsibilities:

Maintain basic, moderate to difficult Marketing Deviated and Standard Pricing applications including tables, queries, macros, and Visual Basic for Applications modules, developing enhancements as needed.
Ensuring that the template values pass the client systems processes and tools Quality Standards.
Coordinates the update needed to proper channels and follow through up to closure.
Responsible for Price Pages Automation Request from client Internal and /or External customers and subsidiaries.
Overall Case and request management in client-authorized systems and tools upon receipt to closure.
Serves as a secondary level of support for business groups within Customer Operations upon business need.
Creating price reports and other ad-hoc analyses related to price management, material listing, and PIPO in order to support business decisions.
Managing and executing basic, moderate to difficult listings and exclusions requests from requestors.
Monitoring, updating, and following up on basic, moderate to difficult progress of ongoing listings/exclusions requests.
Troubleshooting basic, moderate to difficult listings/exclusions errors, questions, and requests from stakeholders.
Managing and executing basic, moderate to difficult requests to set up materials as necessary for customer orders.
Uses basic analytical skills to interpret information, examine variables, draw conclusions, and assess alternative methods.
Decisions or actions may impact the operational effectiveness of work operations, schedules, or performance goals.
Responsible for driving and achieving completion of tasks within defined SLAs.
Responsible for driving and achieving defined Quality standards.
Understand and enforce Pricing data confidentiality and security rules.
Help in transitioning processes from the county to GSC.
Handle process-related inquiries of moderate scope and complexity.
Help with the creation and maintenance of process documents. Ensure that documentation are aligned with the GSC format.
Participate in and may lead project teams.
Actively participates in relevant corporate programs/ initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Client’s values and ethical standards.
Other tasks assigned by the Supervisor.

Qualifications:

A graduate Marketing or Business Administration, Communication course is generally required.
At least 2 years of experience related to Pricing, Material Listing, Phase Phase out, or the like, is required.
Excellent communication skills both written and oral
Stable internet connection
Highly customer service and quality-oriented mindset
Proficient research, analytical and problem-solving skills.
Continuous improvement mindset
Advanced knowledge of MS Office Tools.
A structured approach to effectively and efficiently planning own workload.
A team-oriented person who can focus on the details and ability to multitask.
Knowledge of VBA, and Macro Excel formulas is an advantage.
Knowledge of Salesforce, SAP, and Vendavo platforms is an advantage.

Pricing Analyst

About Genpact PH