📷 Be Part of Our GROWING TEAM and experience a company that VALUES its EMPLOYEES!

Provide top notch Customer Service Experience to their existing clients.

We are inviting applications for the role of Process Associate, Content Moderation!

We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

RESPONSIBILITIES:

Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

JOIN US NOW AND ENJOY THE FOLLOWING BENEFITS:

Competitive Compensation Package with Monthly Performance Incentives
Non-Taxable Allowance
HMO and Dental Coverage from Day 1 of Employment
Annual Salary Appraisal
Life Insurance coverage
Continuous Education Assistance and Skills Enhancement through Training & Personal Development Programs
Work-life balance
Exciting and Encouraging Work Environment

Minimum qualifications

Any Graduate (PG an added advantage)
Non-Taxable Allowance
Freshers are eligible
Annual Salary Appraisal
Fluent in English Language

Preferred qualifications

Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Content Moderator - Work Onsite

About Genpact PH